Terms and Conditions

Terms and Conditions of use of the Farley Dwek Solicitors Ltd website.

Acceptance of Terms

Please read these Terms and Conditions (“Terms”) carefully as use of this service on the worldwide web directed by the URL www.farleydwek.com (“the Website”) constitutes your acceptance of these Terms. Farley Dwek Solicitors Ltd reserves the right to update the Terms at any time by displaying amended Terms on the Website. You will be deemed to have agreed to the amended Terms when you next use this Website following any amendment. The Website Disclaimer and Privacy Policy are part of the Terms of use of this Website. If you do not agree to these terms and conditions of use, please refrain from using our Website.

Website Disclaimer

Farley Dwek Solicitors Ltd excludes to the fullest extent permitted by law all warranties of any kind, implied, expressed or otherwise and makes no claims, promises or guarantees about the accuracy, completeness or adequacy of the contents of this Website. You acknowledge that any reliance on material found on this Website will be at your own risk. Farley Dwek Solicitors Ltd expressly disclaims liability for any interruptions, restrictions, or delays of this Website. Access to the Website may be interrupted, restricted or delayed at any time for any reason. You may be offered a number of automatic links to other websites which may interest you. Any accessed via links from this Website are not covered by this Privacy Policy. Farley Dwek Solicitors Ltd has no control over third party websites accessible via links included on this Website and therefore accepts no responsibility for or liability in respect of the content of those Websites. You acknowledge that use of the automatic links to these websites is entirely at your own risk.

Whilst Farley Dwek Solicitors Ltd takes all reasonable steps to ensure the protection of personal information obtained by us, we cannot guarantee the security of any information sent to us on-line as the internet is not a secure medium and should not be used to send confidential or sensitive information.


Copyright Notice

Copyright subsisting in the contents of this Website, including without limitation all trademark text graphics images designs look and feel and information is owned by Farley Dwek Solicitors Ltd, save where expressly stated. Copying or reproduction of the whole or any part of this Website in any form, including electronic media, is expressly prohibited without our express prior written approval.

Your use of this Website

Farley Dwek Solicitors Ltd admits you to this Website on a temporary basis in order to provide you the opportunity to find out more about us and the services we offer. You must not mis-use this Website for any unlawful or fraudulent purpose including, without limitation, posting inaccurate or false information about yourself or others, or posting material containing any virus, spyware, malware, adware, malicious, or harmful programme designed to adversely affect corrupt or interfere with the operation of this Website or any computer software or hardware, or attempt to decipher, or modify any of the software, coding or information comprised in this Website.

When using our Website you must comply with the provisions of our Terms and Conditions.

Mis-use of our Website is a criminal offence and we will take appropriate legal action where necessary and disclose your details to the appropriate enforcement authority.

We process information about you in accordance with our Privacy Policy. By using our Website you consent to such information being processed and you warrant that the information and data provided is accurate.

Legal Advice

The content of this Website is provided for information purposes only and does not constitute legal advice. Farley Dwek Solicitors Ltd make no representations or warranties as to the accuracy or completeness of the content of this Website. You acknowledge that any reliance on material found on this Website will be at your own risk and you are requested to contact one of our solicitors should legal advice be required.

Contact Details

Farley Dwek Solicitors Ltd is a limited liability company registered in England and Wales (no: 07409694) whose Registered Office address is Suite 1.2, 1st Floor, 1 Universal Square, Devonshire Street North, Manchester, M12 6 JH. Directors: J.V. Dwek & A.S. Farley. This company is Authorised and Regulated by the Solicitors Regulation Authority (SRA No. 551810). VAT no: 907368017. The SRA’s Rules can be found in its Code of Conduct, available through the following link: SRA Code of Conduct.

You can contact us by:

Telephone: 0161 272 5222
Email enquiries@farleydwek.com

Farley Dwek Solicitors Ltd has PII cover up to £3m with Endurance Worldwide Insurance Ltd. For details contact Andrew Farley.

Our service is provided by solicitors of England and Wales and authorised and regulated by the Solicitor’s Regulation Authority (SRA). The Authority’s rules can be accessed via their website – http://www.sra.org.uk.

This Company is not authorised by the Financial Conduct Authority (FCA). However, we are included on the register maintained by the FCA so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of legal expenses insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by The Solicitors Regulation Authority. This Company is entered into the Financial Conduct Authority Register, registered number LS551810. The register can be accessed via the Financial Conduct Authority website at: https://www.fca.org.uk or https://www.fca.org.uk/firms/financial-services-register.

The Law Society is a designated professional body for the purposes of the Financial Services and Markets Act 2000 but responsibility for regulation and complaints handling has been separated from the Law Society’s representative functions. The Solicitors Regulation Authority is the independent regulatory body of the Law Society and the Legal Complaints Service is the independent complaints handling body of the Law Society.

If you are a client and we have made a contract with you by electronic means (website, email, etc.) you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service may be found at https://ec.europa.eu/odr. Our email address is enquiries@farleydwek.com

Complaint Procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case directly to discuss your concerns and we will do our best to resolve any issues at this stage. If however you were unable to resolve your concerns and would like to make a formal complaint, you must do so in writing.  We have a formal written complaints procedure so that any complaint can be handled promptly and fairly.  A copy of our complaints procedure can be provided to you upon request.  Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.  You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint;
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them as follows:

Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

Suspension or Termination

We alone have the right to decide whether you are permitted to continue to use this Website, and whether there has been a breach of our Terms and Conditions. In the event of a breach we may to decide at our discretion to temporarily or permanently suspend or withdraw your right to use our Website without notice to you. We will also report any criminal activity to the appropriate body.

We cover Manchester and national claims.

Directors - Jonathan Dwek and Andrew Farley

The Directors of Claims Made Simple are all Solicitors of England and Wales.

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Copyright © 2005-2019 Claims Made Simple. All rights reserved.

Authorised and Regulated by the Solicitors Regulation Authority (SRA no 551810)

Claims Made Simple is a trading name of Farley Dwek Solicitors Ltd. Registered in England No. 07409694.

Suite 1.2, 1st Floor, 1 Universal Square, Devonshire Street North, Manchester, M12 6JH